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A little information about this company:
|Customer Service||5 Stars|
|Internet Security||5 Stars|
|Prompt Shipping ||5 Stars|
|Product Quality||5 Stars|
Privacy refers to information that we at ICON Health & Fitness, Inc. ("ICON"), owner of WorkoutWarehouse.com, gather about you and the use that we make of it in the course of our business. ICON collects personally identifying information only during contests, sweepstakes and site membership registration. In addition, information is collected in certain portions of the site in which guests specifically and knowingly provide such information along with content submissions, community postings (i.e., chat or bulletin boards), suggestions, or voting. ICON may use such information for editorial and feedback purposes (to the extent that is explained when guests provide the information). In the event ICON plans to post any such information on a site, guests are provided prior notification of such posting and can decline from having such information posted.
Information submitted at the time of any form of registration may be used for marketing and promotional purposes by ICON. ICON does not share this information with other companies. If a guest objects to such use for any reason, he/she may stop that use at any time by written request.
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Workout Warehouse is a registered trademark of ICON Health & Fitness and is under license. Material contained on this site is property of ICON Health & Fitness. Any attempt to duplicate or reprint any text or graphics in any way is expressly prohibited without prior written consent. If you have any questions regarding our privacy practices, please contact us at:
c/o Internet Design Department
1500 South 1000 West
Logan, Utah 84321
Pricing and Availability
The customer can keep track of his or her order by consulting the shopping cart page. This page displays the desired quantity of a particular product, the product price, the subtotal cost of all products in the cart, the shipping cost of the entire order, and the total cost to the customer (not including any applicable sales tax).
Product prices are valid only in the Continental United States. Sales tax may be added to the order if applicable (see Payment Information).
Workout Warehouse will bill the customer's account once the products are shipped (see Payment Information).
The customer can check the status of each product (if the product is in stock, out of stock, or on back order) by referring to the status link located directly below the "Add To Cart" button for each product. To find a status report for the product, including the time it will take for a product to be in inventory, click the status link and a full description will be given.
All products advertised on the Workout Warehouse site (except Scooters) come with at least a 90-day warranty. In many cases, the manufacture's warranty is much longer. See individual product for more details. The customer can also purchase extended warranties from the shopping cart page. If problems or concerns arise regarding specific warranties, the customer should call 1-888-308-9627 to speak with a sales representative.
Customers can purchase Workout Warehouse equipment on line by credit card only. Customers who wish to pay by check or money order can call 1-888-308-9627 to place the order. Workout Warehouse bills the account once the product has been shipped.
Sales tax is applicable in some states and will be added to the order if appropriate. Customers should call 1-888-308-9627 for specific sales tax information.
Workout Warehouse accepts payment by Visa, MasterCard, Discover Card, and American Express only.
Shipping Rates and Policies
Workout Warehouse will only ship orders to destinations within the Continental United States.
The following companies ship all purchases from the Workout Warehouse site: Roadway Express, Old Dominion Freight Lines, Motor Cargo, HUB Group, and UPS. All orders are shipped at the standard rate.
The shipping charge, displayed on the shopping cart page, represents the sum of shipping costs for all products purchased. Shipping costs are valid only in the Continental United States.
The shipping charge is determined per item -- not per shipment. The charge is totaled on the shopping cart page and added to the price of the purchase(s).
Workout Warehouse will notify the customer that the purchase(s) have been shipped within one business day. Workout Warehouse will supply the customer with the name of the shipping company and a tracking number for the shipment.
Once an order is placed, Workout Warehouse ships the purchase(s) as soon as they become available.
The total shipping charge for each product is located directly to the right of the sale price on the product pages and is labeled "S/H."
All products advertised on the Workout Warehouse site come with a standard 30-day money back guarantee.
If the customer desires to return an item, he or she should call 1-888-308-9627 to obtain a return authorization number and instructions for the return.
Products must be returned within 30 days of receipt.
Returning gift purchases is the responsibility of the purchaser. Gift purchases must be returned within 30 days of receipt.
Workout Warehouse will pay all return shipping costs.
Customers cannot return online purchases to retail outlets.
Shopping Cart | Customer Service | Policies | Safe Shopping
© 2006 Workout Warehouse® Pricing valid only within the continental U.S.